Responsible gambling

Responsible Gaming at Casino Epoca

At Casino Epoca, we prioritize the well-being and safety of our players by promoting responsible gaming practices. We understand that problem gambling can have serious consequences, both financially and emotionally.

Tools for Responsible Gambling:

• Deposit limits: Players can configure daily, weekly, or monthly deposit limits directly in their account to maintain control over their spending.
• Time-outs: If needed, a time-out is available, allowing players to take a break from gaming for 24 hours up to several weeks. During this period, the player's account will be blocked from accessing any games that involve real money.
• Self-exclusion: For those who feel their gambling has become problematic, long-term or permanent self-exclusion can be activated. This feature blocks access to all games on our site for an extended period or indefinitely.

Reality checks and session reminders are also available to help players keep track of their gaming sessions.

Links to Support Organizations:

We believe that seeking help is a sign of strength, not weakness. Our platform includes links to international and regionally relevant resources such as Gamblers Anonymous and Gambling Therapy. For Canadian players specifically, we direct them towards provincial resources and helplines specializing in problem gambling and financial counseling.

If you or someone you know needs support for responsible gaming practices, please don't hesitate to reach out to our dedicated customer service team at Casino Epoca.